Cancellation Policy

FAQs

Cancellation Policy

  • Please take note:
  • Because our equipment is available by reservation, and the requested equipment is removed from our available equipment list making it unavailable to other customers, we are forced to charge a Cancellation Fee to compensate for the time the equipment is not available, as follows:

    -Cancellation Day of will be assessed 1 day rental rate
    -Less than 48Hours Notice: 25% of a 1 day rental, with a minimum of $25.00
    -More than 48Hours Notice: No fee

    Your rental will be confirmed the day prior to the beginning of your rental by one of our staff. If your reservation was made the day prior to rental, that will serve as your confirmation and agreement to our Cancellation Policy.

    *FORCE MAJEURE: WEST COUNTY EQUIPMENT RENTALS is understanding of unforeseeable and unavoidable catastrophes outside of a customers control, including but not limited to natural disasters, serious illness, and death.